Service Technician
Company: APPLIED MATERIALS
Location: Gresham
Posted on: June 18, 2022
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Job Description:
Key ResponsibilitiesIs proficient on primary toolset and
demonstrates ability to acquire additional systems and
applications. -Performs startup activities through Tier II with
limited support. -Able to complete qualifications with minimal
assistance.Completes quality repairs. -Actively responds to fab
issues by communicating with engineers in other locations and
participating in escalation conference calls. -May initiate or
participate in projects to drive down costs or increase uptime. -
-Ability to carry out action plans and report findings. -Verifies
operational quality of system equipment.Follows all checklists and
procedures and ensures correct Revs of procedures and schematics
are available prior to performing work. -May identify procedural
issues.Can perform most retrofits on equipment. -Assists in process
issues.Applies diagnostic techniques and the use of documentation
and test equipment with assistance from senior engineers.Assumes
responsibility for -full customer satisfaction assuring excellent
relations within assigned area. -Demonstrates strong interest and
knowledge of the customer's business. -Builds and maintains
customer satisfaction through clear, consistent communication and
the sharing of collective knowledge. -Is consistently able to
operate in high pressure or ambiguous situations. -Solicits
customer feedback. -Understands the impact of various
actions/decisions on the account. -Is aware of potential
dissatisfies and escalates as appropriate. -Develops and executes
corrective action plans.Performs BKM's. -Actively engages in the
use of knowledge management systems. -Complies with all IP
guidelines.Complies with all safety procedures and consistently
demonstrates safety as a value.Functional Knowledge
Keywords: APPLIED MATERIALS, Gresham , Service Technician, Professions , Gresham, Oregon
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