Lead Community Building Assistant-Biltmore

Company: Central City Concern
Location: Gresham
Posted on: June 24, 2022

Job Description:

OPEN UNTIL FILLED

TITLE: Lead Community Building Assistant-Biltmore

HOURS: Monday - Friday 9am - 5:30pm

PAY: 18.96

SUMMARY:

The individual holding this position performs a variety of specialized semi-skilled/skilled cleaning tasks and minor maintenance repairs in support of the Housing Department. This position is responsible for cleaning and maintaining the interior and exterior of multi-family and residential buildings, attached parking lots, play structures, and surrounding grounds. This position also monitors building activities and is an integral property management team member.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide training and support to new and existing staff as needed.
• Perform various janitorial tasks to maintain the exterior of multi-family and residential buildings, attached parking lots, play structures, and surrounding grounds to maintain and enhance curb appeal and safety.
• Maintain a comfortable, safe, and sanitary environment for tenants and staff.
• Perform preventative pest control treatments of vacant turnover units.
• Maintain common area flooring, including but not limited to scrubbing, stripping, mopping, waxing, and carpet cleaning.
• Assist Community Manager with unit move-in condition reports and unit move-out condition reports.
• Have the ability to assist Community Manager with entering work orders into Yardi, including but not limited to maintenance requests and making ready.
• Have the ability to identify pests such as roaches, ants, bed bugs, and rodents.
• Perform follow-up cleaning after pest control treatments, including vacuuming pests and disposal of bed bug-infested property.
• Assist Community Manager with full building unit by unit inspections.
• Perform minor upkeep, room inventory, and vacant room preparation tasks.
• Perform routine floor and upholstery care, including stripping and waxing as needed.
• Use hand tools, power tools, and special industrial cleaning equipment.
• Use residential and commercial cleaning chemicals.
• Perform tasks including but not limited to cleaning and straightening all common areas of the building, including cleaning windows, floors, countertops, appliances, and fixtures.
• Perform garbage removal and recycling.
• Responsible for the ordering of cleaning supplies, supply inventory, and tracking.
• Responsible for keeping Supervisor informed of supply and equipment needs. Report hazardous or emergency conditions to Supervisor.
• Conduct periodic inspections of common areas.
• Assist On-Site Manager with customers' key responsibilities.
• Carry an agency smartphone.
• Greet and answer queries from residents and building visitors and provide information and updates to staff.
• Assist with the delivery of legal notices and other documents as needed.
• Coordinate access for contractors and vendors to perform preventative maintenance and repairs.
• Maintain daily shift logs, and update building rosters and other reports.
• Monitor security cameras as assigned.
• Collect random and required observed urinalysis as assigned by the On-Site Manager, Portfolio Manager, or Case Management Staff.
• Update lobby area with appropriate health and social services-related information.
• Inventory, label, and store tenant property.
• Adhere to safety policies and procedures.
• Adhere to all state and federal privacy and security regulations applicable to the program and to CCC policies and agreements regarding confidentiality, privacy, and security. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department and your supervisor or their designee.
• Perform other duties as assigned.
  SKILLS AND ABILITIES:
  
  • Knowledge of standard methods of cleaning practices and equipment used in janitorial services.
  • Knowledge of and experience in light maintenance and repair.
  • Ability to effectively and courteously communicate and interact successfully with a wide variety of people, including tenants, clients, co-workers, corrections personnel, police, merchants, the general public, and supervisor on the telephone or in person.
  • Ability to manage time and meet deadlines.
  • Ability to communicate clearly and concisely both verbally and in writing and to understand and follow verbal and written instructions.
  • Detailed oriented; ability to maintain accurate records and necessary paperwork.
  • Ability to learn, train and apply training instruction to other employees as needed.
  • Ability to de-ice common areas in the event of inclement weather.
  • Ability to work independently or as a team member and establish priorities with minimal supervision.
  • Ability to display a non-judgmental attitude and a willingness to learn new skills.
  • Ability to use computers for basic functions, or ability to be trained in their use.
  • Ability to work and maintain professional composure in an environment where people may exhibit hostile, abusive, or combative behaviors.
  • Professional maintenance of appropriate boundaries.
  • Knowledge of de-escalation methods or the ability to be trained in de-escalation methods.
  • Sufficient manual dexterity and physical ability to perform assigned cleaning and maintenance tasks and pull, lift and move heavy objects, cartons, or equipment.
  • Knowledge to apply applicable safety policies and procedures, including Material Safety Data Sheets (MDS). The ability to apply workplace and job-site safety standards.
  • Ability to consider the impacts and outcomes for underserved communities during the decision-making process.
  • Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.
    MINIMUM QUALIFICATIONS:
    
    • Must have a High School diploma or GED or be able to obtain it within one year of hire.
    • Must have an active Oregon Department of Agriculture Pesticide Apprentice License or obtain within one year from date of hire as Lead CBA.
    • Must attend 8 hours of continuing education classes yearly to renew ODA Pesticide Apprentice License.
    • Must have at least 6 months of experience and/or training in interior/exterior janitorial and grounds work.
    • Must be able to report and work at multiple locations as assigned.
    • If a recovering chemically dependent person must have sufficiently stabilized sobriety with a minimum of six months clean and sober.
    • Must pass a pre-employment drug screen, TB test, and background check.
    • Must not be a registered sex offender.
    • Must be able to read, write and understand English.
    • Must have basic computer skills including Word, Excel, Email, Yardi, and basic file management.
    • Physical ability to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and operate mechanical equipment.
    • Must be able to climb stairs several times a day.
    • Must possess a current driver's license, pass a DMV background check, and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training.
    • Will be required to carry an agency cell phone for work use. The cell phone will be provided by Central City Concern.
    • Must adhere to the agency's non-discrimination policies.
    • Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity.
    • Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
      Central City Concern offers an incredible benefits package to our employees!
      
      • Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
      • Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1 st year, 6% in the 2 nd year, and 8% in your 3 rd year!
      • 10 paid Holidays PLUS 2 Personal Holidays to be used at the employee's discretion.
      • Comprehensive Medical, Vision, and Dental insurance coverage.
      • Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
      • Sabbatical Program offering extended time off at years 7, 14 and 21.
        EQUAL OPPORTUNITY EMPLOYER
        
        Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
        
        The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Associated topics: consultant, custom, director, gcc, healthcare, manager, project, project manager, public, site supervisor

Keywords: Central City Concern, Gresham , Lead Community Building Assistant-Biltmore, Other , Gresham, Oregon