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On Call Support Specialist

Company: Relay Resources
Location: Gresham
Posted on: October 13, 2021

Job Description:

Not just work. Meaningful work.
 
People are at the heart of everything we do. Our mission is to cultivate meaningful work for people with disabilities and other barriers. By becoming an On Call Support Specialist, you will join a team that proudly helps our customers manage secure document digitizing, storage, and destruction.
 
We encourage people with a disability, a Preferred Worker Card, or other barriers to employment to apply. Please let us know if you need special accommodations.
 
The Job
On Call Support Specialist
We’re looking for an energetic and motivated teammate to work as an on call employee at various contracted work sites to perform mail room, administrative and courier responsibilities when coverage is needed. 
 
The benefits
  • Wage: $15-18/hr depending on worksite
  • Full-time benefits, including: medical, dental, 403(b) retirement plan, life insurance, and mileage reimbursement. Relay pays 100% of an employee’s medical, dental, and vision premiums
  • Enjoy paid time off, paid sick days and paid holidays
What you’ll do
  • Working hours will vary based on business need
  • Work at Relay customer sites in and around downtown Portland and Vancouver
  • Prepare sensitive documents for scanning
  • Reconstruct files in an organized and precise manner
  • Scan documents using Kodak scanners into a secure file system
  • Produce a variety of standard documents such as emails, letters, forms, records, correspondence, reports, tables
  • Edit and format written or electronic draft, proofreading and editing documents for basic grammar, punctuation, spelling, capitalization, and language usage applying specified guidelines
  • Answer phones, direct calls and greet visitors, as applicable
Why you’re a great fit
We know that experience is gathered in many ways. These guidelines represent some, but not all the ways you might have acquired the skills required for this role. If you have a demonstrated ability to fulfill the job duties but got there in a different way, please apply.
  • A can-do attitude and team spirit!
  • Experience and comfort using a computer; able to learn new programs and tasks
  • Excellent verbal and written communication skills
  • Knowledgeable of office/mailroom/warehouse terminology and practices
  • Interpersonal skills to work and interact with a wide variety of people
  • Capability to provide quality customer service
  • Skilled in maintaining confidentiality
  • Ability to work independently
  • Ability to multi-task
  • Ability to pass criminal history background check and/or fingerprinting as appropriate at any time during employment, including additional security clearances
NOTE:  To comply with this work site’s vaccination requirement, you must be fully vaccinated by the time of placement.  Fully vaccinated is considered 2 weeks after a second does in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. If you have a medical or religious exemption, there may or may not be ability to place you at this location.
 
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More about us
We’re a nonprofit organization based in Portland, OR, employing more than 700 people in the Pacific Northwest. Our variety of services includes janitorial, landscaping, document services, and supply chain solutions, as well as managing affordable housing. We create value for our community by delivering quality services to our customers, good jobs to our employees and affordable homes to our residents.
 
The Office Solutions team operates out of a secure document digitizing and storage facility at our main campus. We work with a number of government and private organizations to meet their document needs, including HIPPA compliance and NAID certified shredding.
 
Equal Opportunity
Relay Resources is proud to be an Equal Opportunity Employer and we welcome everyone to our team/to apply. We are committed to cultivating a people-first inclusive culture that benefits our employees, customers, and residents. Relay encourages a diversity of applicants of all backgrounds and identities including disability, race, color, religion, gender identity, national origin, political affiliation, sexual orientation, military service, marital status, parental status, age, and individuals with a Preferred Worker Card. Let us know if you need a reasonable accommodation during the application or interview process, or to perform the job you are applying for.

Keywords: Relay Resources, Gresham , On Call Support Specialist, Other , Gresham, Oregon

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