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Floor Customer Service

Company: Tum-A-Lum
Location: The Dalles
Posted on: March 19, 2023

Job Description:

Description:Our PurposeWe help build better communities.We are courteous. Create a positive experience for customers, employees, suppliers and communities.We are the Guide. Help our customers, employees, and suppliers succeed through trust and partnership.We are Ambitious. Seek innovative solutions and go the extra mile.We are Accountable. Act with honesty and integrity.We are Safe. Protect our customers, suppliers, and employees by cultivating a safety-first environment.Who We AreOur family-owned company is helping to build better communities. At our home improvement stores located throughout the Pacific Northwest, we create a positive experience for our customers-pros and homeowners alike-by providing guidance for innovative, smart building solutions.Role StatementProvides sales service to include, obtain merchandise, total bill, receive payment, and make change for customers in a knowledgeable, professional mannerOutcomes for SuccessDetermines customer needs and sells appropriate products and related items to satisfy need.Assists in providing knowledge to customer about products, including prices and availability.Recommends or obtain merchandise for customer and sells appropriate add-ons.Total price and tax on merchandise selected by customer, using point of sales devise to determine bill; receives payment, and makes change.Prepare minor estimates to be verified by supervising employeeMaintain quality store presentation.Maintain signage and set promotional displays.May keep record of sales, prepare inventory of stock, or order merchandise.May process merchandise returns or settle complaints within predetermined practices.May perform other duties as assigned.WagesStarting wages will be based on years of experience and education.BenefitsBenefits eligibility will be determined based on employment status and plan rules are subject to changeMedicalDentalVisionCompany paid and voluntary Life + AD&D401k with company matchVacationSick leaveHoliday payOther great employee engagement benefitsTUM22Requirements:Excellent oral and written communication skillsExcellent customer service skillsAbility to compute discount, interest, profit, and loss; commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures. High School Diploma or GED diploma preferred1-2 years of experience preferredPhysical RequirementsThis is largely a sedentary roleRequires the ability to lift files (up to 5 lbs.), open filing cabinets (up to 5 lbs. of force) and seldom bend or stand on a stool as necessary.Frequently use hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)Alternating frequent standing and walking, with occasional sitting. PI208321266

Keywords: Tum-A-Lum, Gresham , Floor Customer Service, Hospitality & Tourism , The Dalles, Oregon

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