MClub Concierge Attendant - Portland Marriott Downtown Waterfront - (19001GJU)
Company: Marriott International
Location: Gresham
Posted on: January 15, 2021
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Job Description:
Here's To Your Journey with Marriott Hotels Marriott Hotels,
Marriott Internationals flagship brand with more than 500 global
locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help
keep this promise by delivering premium choices, sophisticated
style, and well-crafted details. With your skills and imagination,
together we will innovate and reinvent the future of travel. JW
Marriott is part of Marriott International's luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our
associates come first. Because if youre happy, our guests will be
happy. Its as simple as that. Our hotels offer a work experience
unlike any other, where youll be part of a community and enjoy a
true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the
way we take care of our associates. Thats The JW Treatment. The
Portland Marriott Downtown Waterfront, located at 1401 SW Naito
Parkway, Portland, Oregon, 97201 is currently hiring a MClub
Concierge Attendant. Responsibilities include: Respond to guest
requests for special arrangements or services (e.g.,
transportation, reservations, dry cleaning) by making arrangements
or identifying appropriate providers. Respond to special requests
from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide information to guests about the
property and the surrounding area amenities, including special
events and activities. Answer, record, and process all guest calls,
messages, requests, questions, or concerns. Contact appropriate
individual or department (e.g., Bellperson, Housekeeping) as
necessary to resolve guest call, request, or problem. Review shift
logs/daily memo books and document pertinent information in
logbooks. Monitor club lounge for seating availability, service,
safety, and well-being of guests. Report accidents, injuries, and
unsafe work conditions to manager; and complete safety training and
certifications. Follow all company policies and procedures, ensure
uniform and personal appearance are clean and professional,
maintain confidentiality of proprietary information, and protect
company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests' service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, prepare and review written documents accurately and
completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Comply with
quality assurance expectations and standards. Stand, sit, or walk
for an extended period of time or for an entire work shift. Move,
lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds. Perform other reasonable job duties as
requested by Supervisors. To apply now, go to:
https://jobs.marriott.com/marriott/jobs/19001GJU?%3Flang=en-us/
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: Marriott International, Gresham , MClub Concierge Attendant - Portland Marriott Downtown Waterfront - (19001GJU), Hospitality & Tourism , Gresham, Oregon
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