Assoc. Nurse Manager, Surgical
Company: Kaiser
Location: Gresham
Posted on: March 17, 2023
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Job Description:
The Associate Manager is responsible for managing daily unit
operations and provides support and assistance to the Manager. The
Associate Manager under the supervision of the Manager/Nurse
Manager holds direct administrative authority for specific nursing
units. The Associate Manager assists with the management of
department personnel, provision of safe, cost-effective, quality
patient care, a safe work environment and the provision of
educational activities for the staff. He/she is directly
accountable to the manager of the specific units/departments. The
Associate Manager is a back up resource for the staff in the
absence of the Manager. The Associate Manager is not an interim
step in the communication link between the staff and the Manager,
but rather a facilitator or additional resource. The Associate
Manager facilitates work flow in the department with the support of
the Charge Nurse.Essential Responsibilities: Communication: Use
established channels of communication to share information, receive
feedback and report problems. Assist in the communication of plans
and decisions to staff and providers to facilitate linkages and
flow of information to others. Build credibility with physicians as
a champion for patient care, quality, and nursing professionalism.
Effectively facilitates consensus building to accomplish goals and
objectives. Provide constructive feedback and effectively manages
conflict. Assist in the creation and articulates a shared vision
and goals. Follow up on feedback and reports problems as well as
positive comments. Assist in maintaining an environment which
recognizes and values differences in staff, physicians, patients
and communities. Collaborate with nursing programs to provide
required resources. Routinely rounds on staff to communicate key
messages and identify concerns and issues. Routinely rounds on
patients to gain feedback. Clinical Practice: Act as an expert
resource for staff and utilizes knowledge in clinical area of
practice. Assist in the evaluation of nursing practice, research
and trends. Apply knowledge to the development of standards of care
and practice to ensure optimal patient outcomes. Assist in the
creation, modifications and evaluation of policies and procedures
as delegated and/or appropriate to the clinical unit and expertise.
Assist in the development of competencies so staff achieve maximize
performance. Maintain personal and professional growth of self and
others by participating in educational offerings and professional
organizations. Partner with medical staff and other disciplines to
assist with establishment of patient care goals for unit
development. Evaluate patient care delivery model and the needed
staff, equipment and resources to provide safe, optimal care.
Assist in the direction and supervision of staff and ensure safe,
therapeutic environment, both for in the moment operational support
and long term. Support the development and implementation of an
organization wide patient safety program. Ensure staff is educated
on risk management and compliance issues and correct action is
identified in areas of potential liability. Ensures staff support
for expedited patient care by initiating protocol driven orders and
patient preparation for physician exam (undressed, bedded, supplies
and equipment in room needed for routine or specialty exam and/or
treatment). Quality/Service Improvement: Articulate the
organizations performance improvement program and goals. Assist in
development, implementation and maintenance of quality/service
monitoring processes. Assist in formulation of unit goals which are
reflective of measurable objectives and evidence-based practice.
Maintain compliance on unit with all regulatory requirements.
Assist in monitoring unit quality/service programs with safety,
environment, pharmacy and documentation issues. Support the quality
expert role on the unit and assists with the quality plan developed
by the staff. Assist in formulation of unit goals and
quality/service management plans , which are responsive to the
changing health care needs of the patients. Assist in resolution of
customer complaints and facilitate improvement in processes or
circumstances to improve the level of customer satisfaction.
Leadership: In the absence of the manager, provide leadership and
direction in accordance with the organization and departmental
goals and objectives and behavioral standards of the organization.
Assist the manager on all performance evaluations. Assist in
counseling, coaching and mentoring of personnel. Provide assist to
manager in corrective action process. Facilitate inter-departmental
relationships so that mission, vision, goals of department and
organization are achieved. Demonstrate critical thinking and use of
evidence based practice. Support the Unit Based Teams (UBT) to
accomplish tasks and goals. Actively participates/leads committees
and task forces as needed. Ensures staff compliance with all
mandatory classes and education. Facilitate a culture of creative
thinking and act as a change agent to challenge the status quo.
Responsible for own professional growth and supports work-life
balance. Ensure staff has the knowledge and skills to provide
appropriate, safe care to patients and families through education,
coaching, training, teaching or experience. Work with outside
vendors, agencies to assure coordination of services and represent
the organization in a professional manner. Participate in at least
one professional organization and support and encourage others to
participate in professional organization. Financial Management:
Assist in development of unit budget, providing input and possible
evaluation of processes, equipment and make recommendations.
Educate team members on financial implications of unit operations.
Assist manager to achieve financial targets.Basic
Qualifications:Experience
Keywords: Kaiser, Gresham , Assoc. Nurse Manager, Surgical, Executive , Gresham, Oregon
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