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Account Manager

Company: Hilti North America
Location: Gresham
Posted on: November 23, 2022

Job Description:

Job reference: WD-0018267Account ManagerPortlandWhat's the role?The role of Hilti North America (HNA) Account Managers are the direct link between Hilti and the customer. This position will be responsible for creating, maintaining, and growing the customer base for HNA. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.Who is Hilti?Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.What does the role involve?Make outside, face-to-face sales growing a loyal customer base within a designated geographical area while
strengthening the company's position or market share within the territory
Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales
Using Time and Territory Management (TTM), zone territory by customer potential and previous sales,create/own daily schedule, and utilize sales productivity tools
Demonstrate consultative selling; convince customers that they have a need for a product or service
Demo Hilti products and services in person, face-to-face, with customers
Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies
Analyze and identify which customers to target, what criteria to use to select customers, and create business plans
to identify customer potential and where product gaps exist in a customer's current purchasing habits
Collaborate with a variety of departments to be a successful account manager (materials management, logistics, credit, marketing, technical services, and customer service)
Care for and maintain company assets, a company provided vehicle, van inventory, laptop, and smart phone minimize loss due to damage or loss inventory
Participate in construction industry trade organizations to build relationships and network of contacts
Additional duties as assignedWe have more than 200,000 interactions with our customers every day. It's how we get to know their businesses, understand their needs and develop the precise products and services that will help them.What do we offer?We'll give you everything you need to excel in your role, including your own van full of tools and one-to-one coaching. You'll enjoy a rare combination of autonomy and camaraderie, as you'll manage your own book of business while being part of a friendly team.We'll give you lots of responsibility, including your own portfolio of customers and these might be trades experts, project managers, or company leaders. From there, we'll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we'll reward you with unrivaled training, development, and career opportunities as soon as you're ready for the next challenge.Day to day you'll report to your regional sales manager, who will also be there to help you manage your career.In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.Why should you apply?We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.What you need is:

  • Bachelor's degree preferred or equivalent work experience.
  • At least one-year prior experience in customer service and/ or sales working directly with customers, preferred (either over phone or face-to-face).
  • Ability to thrive both independently and in a team environment.
  • Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts.
  • Excellent time and territory management skills.
  • Must be persuasive, sales driven, customer focused, and a team player.
  • Proficient computer skills including MS Office Suite, and smartphones.
  • Must maintain a professional business appearance in accordance with HNA dress policy at all times.
  • Career advancement may require domestic and/or global mobility.Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Keywords: Hilti North America, Gresham , Account Manager, Executive , Gresham, Oregon

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