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Employee Benefits Account Manager (Mid-Large Markets)

Company: Alera Group
Location: Gresham
Posted on: January 15, 2022

Job Description:

Davidson Benefits Planning, an Alera Group Company is seeking an Employee Benefits Account Manager (Mid-Large Markets) to join their team. This position-- - -s primary responsibility is to serve as the day-to-day expert on a book of business and the point of contact for clients while maintaining a high level of client and internal team satisfaction. The Account Manager will assist one or more Benefits Consultants in coordinating the details for the annual renewal, preparing materials for quarterly client meetings, ensuring the flow of information to other departments as needed, maintaining client databases, records management, project-specific assignments, and other responsibilities in support of client satisfaction as assigned.
Davidson Benefits Planning was formed in 1983 and offers a wide range of expertise to employers in the creation and maintenance of a full complement of employee benefit programs. We focus 100% of our efforts and resources on group employee benefits. From our offices in Tigard, Oregon, we specialize in strategic planning, cost management solutions, employee communication, compliance management and improving the value of your benefits program. Responsibilities

  • Manage current client accounts and assist in sustaining these clients by providing quality expertise, timely service and creative solutions to meet their needs.
  • Serve as point of contact and resource to, and in alliance with, the plan sponsor to field plan participant questions related to enrollment, coverage or other related questions. Coordinate service and support activities with Benefits Consultants as appropriate. Refer complex or unique inquiries to Benefits Consultants when necessary.
  • Work with Benefits Consultants to identify and resolve client conflicts and concerns. Implement solutions as identified and ensure future conflicts or concerns are minimized.
  • Manage the implementation of all new contracts by overseeing the underwriting process and managing the related installation documentation and records.
  • Maintain and develop thorough knowledge of benefit related products represented by the agency and attend product training as requested.
  • Maintain thorough knowledge of regulatory issues affecting benefit plans and provide updates to clients when necessary
  • Research, acquire and apply group health and wellness information to specific client needs
  • Keep abreast of industry trends and to interpret the effect of carrier/product modifications. Qualifications
    • High School Diploma or equivalent.
    • 2 years of experience with employee benefits, required.
    • Life & Health license (required within 45 days of employment).
    • Working knowledge of group health plans, life and disability plans.
    • Proficiency with Microsoft Windows and Microsoft Office Suite and ability to self-direct learning when necessary. Equal Opportunity Employment We-- - -re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you-- - -re a California resident, please read the California Consumer Privacy Act prior to applying. #pandoIQPandoLogic. Keywords: Compensation / Benefits Account Manager, Location: Gresham, OR - 97030

Keywords: Alera Group, Gresham , Employee Benefits Account Manager (Mid-Large Markets), Executive , Gresham, Oregon

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