General Manager - Hampton Inn & Suites Hood River

Company: Merete Hotel Management Inc
Location: Hood River
Posted on: November 12, 2021

Job Description:

SUMMARY: Plan, direct, and coordinate the operations of the hotel. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration such as personnel, purchasing, or administrative services.ESSENTIAL FUNCTIONS:

• Monitor budget to ensure efficient operation/to ensure expenditures stay within budget.
• Achieve budgeted revenue and labor expenses.
• Implement and maintain local and corporate sales and marketing plans. Maximize hotels profitability.
• Develop short and long term financial operating plans.
• Investigate and resolve guests quality and service complaints.
• Maintain procedures for security of monies.
• Maintain procedures for security of hotel equipment.
• Ensure compliance with hotels policies and procedures.
• Assist departments when needed, including but not limited to Housekeeping, Food & Beverage, and Front Office.
• Maintain team member appearance standards.
• Select, train, supervise, develop, discipline and counsel managers.
• Demonstrate positive leadership characteristics, which inspire team members to meet and exceed standards.
• Keep accurate records.
• Ensure safety of team members and guests.
• Manage in compliance with local, state, federal laws and regulations.
• Attend mandatory meetings.
• Attendance and punctuality are essential functions of this position.
• Other duties as assigned.PHYSICAL DESCRIPTION: Constantly standing/walking, around the hotel. Standing/walking up to two miles per day on cement, tile, asphalt, and carpet. Reaching/overhead extension to pull items down. Occasional climbing of stairs at the hotel. Standing at the front desk on tile or carpet. Frequently sitting standard office furniture (padded swivel chair, and car seat.) Lifting /carrying average weight frequently 20 lbs. Maximum weight occasionally 50 lbs. Pushing and pulling average weight frequently 50lbs, maximum weight frequently 150lbs. Repetitive motions of bending, kneeling, stooping, and twisting.WORKING CONDITIONS: Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise. Must adhere to the Hotels safety standards and procedures. Exposed to computer printer noise, and telephone noise. Visually exposed to CRT.MINIMUM QUALIFICATIONS:
  • Associate's or bachelor's degree in hospitality management or business or 3 years of experience in hospitality industry, including at least 1 year in a supervisory role.
  • Minimum 4 years hospitality/management experience preferred.
  • Previous managerial experience in hiring, training, supervising and scheduling employees a plus.
  • Must pass criminal background check.
  • Valid driver license with DMV Record acceptable to be insured driver on employer's insurance policy
  • COVID-19 Vaccination is required as a condition of employment, subject to accommodations.SUCCESS FACTORS:
    • Ability to interpret financial and operational data into operational plan.
    • Ability to communicate effectively with the public and other team members.
    • Ability to manage according to employment laws in jurisdiction.
    • Time management skills.
    • Negotiation skills.
    • Maintain and exceed hotels standard of quality.
    • Maintain labor costs; revenues to meet or exceed budget.
    • Safety incidents at or below industry average.
    • Ensure prompt and courteous service to guests to ensure all guests experiences are distinctively supreme.
    • Follow all safety procedures.
    • Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.At Meret--, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community.Meret-- is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.Location: 1 Nichols Parkway, Hood River, OR 97031Job Type: Full-timePay: $95,000.00 per yearSchedule:
      • 8 hour shift
      • Day shift
      • Monday to Friday
      • Weekend availabilityWork Location: Multiple Locations

Keywords: Merete Hotel Management Inc, Gresham , General Manager - Hampton Inn & Suites Hood River, Executive , Hood River, Oregon