Service Manager
Company: Gee Automotive Companies
Location: Portland
Posted on: April 2, 2026
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Job Description:
Description The Tonkin Family of Dealerships has been a trusted
name in the automotive industry for decades. We pride ourselves on
delivering exceptional customer service, maintaining the highest
standards of quality, and fostering a supportive work environment.
As we continue to grow, we’re looking for an experienced Service
Manager to lead our service team and uphold our commitment to
excellence. We are seeking a highly motivated and experienced
Service Manager to oversee the daily operations of our service
department. The ideal candidate will have a strong background in
automotive service management, exceptional leadership skills, and a
passion for delivering top-tier customer experiences. Why Join
Tonkin Family of Dealerships? At Tonkin, we don’t just sell and
service cars—we build lasting relationships with our customers and
our team. Here’s what makes us different: Family-Owned Legacy: As a
locally owned and operated group, we treat our employees like
family, offering stability and long-term career growth. Top-Tier
Brands: Work with leading automotive franchises and cutting-edge
vehicle technology. Competitive Pay & Rewards: Enjoy a strong
compensation package, including performance bonuses, health
benefits, 401(k), and employee discounts . Training & Advancement:
We invest in your success with ongoing training and opportunities
for promotion within our dealership network. Great Workplace
Culture: Join a team that values teamwork, integrity, and
customer-first service —where your contributions are recognized and
rewarded. Service Manager Job Responsibilities Lead, train, and
mentor service advisors and technicians to ensure high performance
and customer satisfaction. Oversee service department operations,
including workflow, scheduling, and quality control. Maintain
strong relationships with customers, ensuring their service needs
are met promptly and professionally. Monitor key performance
indicators (KPIs) and implement strategies to improve efficiency
and profitability. Ensure compliance with manufacturer warranty
policies and dealership procedures. Collaborate with sales and
parts departments to drive overall dealership success. Handle
escalated customer concerns with professionalism and resolve issues
effectively. Service Manager Benefits and Compensation On top of
competitive pay, we are proud to offer… Top-of-the-line benefits,
including Health, Dental, Vision, Pet, and Company-Paid Life
Insurance Employee Assistance Plan 401(k) with Company Match
Lucrative Paid Time Off that accrues from Day 1 An excellent menu
of voluntary benefits! Qualifications Service Manager
Qualifications Minimum 3-5 years of experience as a Service Manager
in a new car franchise dealership . Strong knowledge of automotive
service operations, warranty processes, and dealership systems.
Proven leadership skills with the ability to motivate and develop a
team. Excellent customer service, communication, and
problem-solving abilities. Proficiency in dealership management
software (CDK, Reynolds & Reynolds, etc.). Valid driver’s license
and clean driving record. Corporate hiring requirements: 18 years
or older with a clean driving record, a valid driver's license,
able to pass a criminal background check, and a drug screen. If
you’re an experienced Service Manager ready to take the next step
in your career, we want to hear from you! Join the Tonkin Family of
Dealerships and help us drive success—one customer at a time
Keywords: Gee Automotive Companies, Gresham , Service Manager, Customer Service & Call Center , Portland, Oregon
