Customer Service Member Outreach
Location: Corvallis
Posted on: June 23, 2025
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Job Description:
Our Client, a Healthcare company, is looking for a Customer
Service Member Outreach for their Corvallis, OR/Hybrid location.
Responsibilities: Performs outbound calls to activate and engage
members in various programs and campaigns to promote the health and
wellbeing of our members. This includes initial outreach, follow-up
and documentation of information obtained from the member. Uses
exceptional customer service skills and motivational interviewing
to engage members in participating in the various programs and
services offered by Client and key stakeholders in the community.
Requirements: Associate’s or college degree preferred. Two (2)
years of related work experience in health care, customer service,
telemarketing, account management, and/or sales required. One (1)
year experience in a call center required. One (1) year experience
equivalent to an Client Customer Service Rep II role or in a
lead/senior role required. Experience with computers (including
knowledge of Microsoft Word, Outlook, and Excel) required.
Experience working with Medicare, Medicaid or Special Needs
populations preferred. Medical Assistant, Certified Nursing
Assistant, traditional health worker, or community care
coordination experience preferred. Why Should You Apply? Health
Benefits Referral Program Excellent growth and advancement
opportunities As an equal opportunity employer, ICONMA provides an
employment environment that supports and encourages the abilities
of all persons without regard to race, color, religion, gender,
sexual orientation, gender identity or express, ethnicity, national
origin, age, disability status, political affiliation, genetics,
marital status, protected veteran status, or any other
characteristic protected by federal, state, or local laws.
Keywords: , Gresham , Customer Service Member Outreach, Customer Service & Call Center , Corvallis, Oregon
